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Topics of Interest
Effective Communication & Interpersonal Skills
Effective Communication:
Poor communication is at the root of almost every business problem ranging from low productivity to employee theft. Communication is defined as "The giving and receiving of information needed for intelligent action or decision". It is also an act of creating understanding between individuals.
Effective communciation is the basis of an individual's success at the workplace, as well as within their private life. Some may think that someone's private life has no impact on his or her work. In reality, an employee's way of communication, in time, affects all aspects of their life, including their work-style.
In a business environment such as yours, effective communication is a must. This would then eliminate and prevent internal organizational conflict, as well as improving the profits and success of your business.
Effective communication is also vital in a work environment in order to eliminate tension. This then allows everyone to focus their energy on reaching goals and objectives. Good communication helps prevent and resolve conflicts in every day life, including the workplace. These conflicts may be in the area of personal relationships, working environment, expectations and responsibilities.
Interpersonal Skills:
All employees require interpersonal relations skills because all employees must interact with other people. Though these skills are obviously important to supervisors and managers, they are also vital for employees dealing with customers, chairing committees, office staff, human resources department, public relations and performing similar tasks.
TNARS provides counselling and resource services ranging from work issues to personal problems. TNARS also has a comprehensive audio/visual library of prevention and intervention materials which are available to workplaces and families in a variety of areas, including material directly on effective communications and interpersonal skills.
**The bottom line is that Thompson Nicola Assessement & Resource Service (TNARS) can save your company money with the use of an Employee and Family Assistance Program (EFAP).**
TNARS
#408 - 153 Seymour Street
Kamloops, B.C. V2C 2C7
Phone: (250) 372-2262
Fax: (250) 828-2263
Toll Free: 1-800-665-1095
E-Mail: info@tnars.com
Okanagan Area:
Toll Free: 1-888-945-2722
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